We try to make all of our kits straight forward and easy to assemble so there are no nasty surprises, most of our kits are designed to be slotted together and they come with instructions to aid you in assembly. But if you are still not sure simply contact us and one of our friendly team will be more than happy to walk you through the process.

All of our products are sent out in their raw / bare wooden state ready for painting and decorating. If you have ordered a "flat pack kit" this will require assembly first before painting as none off the kits we supply are designed to be painted first as there is no way for us to make an allowance for painting as this can affect the tabs and slots on the product, due to there being so many variables such as the paint thickness, brush technique, number of coats and brand. We always design our products to have tight tabs and slots so that product is more rigid and stronger.

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Unfortunately, we do not offer a painting and decorating service as we are a high-volume shape manufacturer and CNC cutting service.

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Some of our items come pre-assembled as they require certain tools and equipment to assemble, for some kits we do offer an assembly service but this would carry a surcharge for the time and materials used. If this is a service you require please contact us to discuss this further.

If you have purchased one of our shelving kits we supply these with metal brackets and screw cups. Often there is no set fixed position for the brackets on our kits as we have no way of knowing where you intend to hang this or what services are located within the wall the item is being hung on. Please use the brackets supplied with the kit and adequately space them evenly on the product to disperse both the product and the its load across its width evenly. If you have received both large and small brackets with your kit, please use the large brackets at the top and the smaller ones at the bottom. Use the screw cups provided with the small screws for fixing the bracket to the product as the screw cup stops the small screw from protruding through the material.

We would recommend using a glue like Evo-Stick wood adhesive or similar as these types of glue are really easy to work with and can be painted straight over once they have cured fully.

MDF is a very versatile board that has a smooth finish by default, it is not necessary to prime or seal MDF depending on the application or finish you are trying to achieve. In terms of sanding, most of the CNC routed products we manufacture made from MDF will have been sanded in our workshop before being sent out.

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Some paints do require a primer or a seal to be used as a base coat depending on what type of paint or brand you are using, it is worth checking this in the manufacturers instruction or guidelines which is often found on the back of most tins and containers or through the manufacturers website.

This depends on the type of finish you require as there are so many paint types and brands to choose from. We would always recommend using a paint that you are comfortable with using and we always recommend testing or researching the paint before attempting to decorate your product. All of our CNC routed products are sanded before they are dispatched, however they may require additional light sanding to achieve the finish you require.

Yes you can! Our products are very versatile and can be decorated with a wide range of products like paints, gel pens, glitter, inks and so much more....